FAQ
Frequently Asked Questions
If you have a problem or question that requires immediate assistance, you can click the button below to chat live with a customer service representative.
Please allow 6-12 business days from the time your package reaches us for your refund to be processed.
Payment
1. Secure payment
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2. How do I use my credit?
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3. Product dimensions
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4. A product is sold out, will it come back?
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Delivery
1. Delivery times
Our packages leave from Morocco and are delivered all over the world! And
It’s also part of our history, packages that come from far away
especially for you and we try to make you enjoy great
express rates and this worldwide!!!
2. Receiving my package
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3. Do I have to pay import taxes?
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Returns and Refunds
1. How to make a return or exchange?
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2. Product damaged upon delivery
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3. Non-compliant product
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4. Refunds
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